Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has revised its size classifications for women's and children's clothes failing to inform all users about the change.
Social Media Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
The platform stated the updated approach better aligns with other platforms.
The platform has recommended to check their listings and update the measurements by hand where appropriate, causing user dissatisfaction.
Measurement Approach Updates
Earlier, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she said.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: last year, the platform withdrew an update concerning shipment methods following member complaints.
